Promix Nutrition

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We strive to offer convenient delivery options, including free shipping under certain conditions such as Subscription orders and orders over $90. International orders do not qualify for free shipping.

Do you offer free shipping?

Shipping

What is the brand Promix Nutrition?

What is the Promix Nutrition philosophy?

Where is Promix Nutrition based?

What product would you recommend for someone first being introduced to Promix Nutrition?

What is the Promix Protein Calculator?

What is the Palate Reset?

Is Promix Whole30 compliant?

What if a product I purchased is discontinued?

Can I take Promix Blood Flow Berry Beats on non-workout days?

Promix Nutrition 101

Do you offer discounts?

Do you offer a military discount?

What is ID.me?

How does the Referral Program work?

What do my friends get for using my referral?

How do I become a retail partner or place a bulk order?

Is Promix endorsed by any pro athletes?

Are there any events coming up soon?

Discounts and Partnerships

How can I become an Affiliate?

What is the affiliate program?

Affiliate Program

Skip a subscription delivery

Pause a subscription

Which products can be ordered in a subscription?

Creating a subscription

Change the delivery address on your subscription

Canceling a subscription

Swap or add subscription items

Change the frequency of a subscription

My subscription product is out of stock

Change the payment details on your subscription

Subscription Management

When will my order ship?

How can I track my order?

How do I change or cancel my order?

Can I edit my order?

Can I change my shipping address?

The product I want is out of stock…will it be available again?

Why am I limited to how much I can ship to Canada?

Ordering

Do you ship internationally?

Do you offer domestic expedited shipping?

How much will shipping cost?

Shipping times and windows: US and International

What should I do if my package says delivered but I haven't received it?

What is your return policy?

How do I make a return?

Where can I submit a claim for lost or damaged items?

Can I exchange products purchased from a third-party reseller?

Returns/Refunds/Exchanges

What should I know about out-of-stock items?

Do you conduct third-party testing on your products?

Can I safely use Promix products while pregnant or nursing?

What are Collagen Peptides?

What is beta-carotene?

What is piperine?

What benefits does Vitamin C provide?

What is included in the "Other Natural Extractives" listed in your products?

Where do the amino acids in your formulas come from?

Can Promix products be combined, or do any need to be taken separately?

Are your products manufactured in an allergen-free facility?

Are there any PFAs used in the manufacturing of your products?

How do I handle missing scoops in powdered products?

Why did you choose to create your vegan protein using only pea protein?

What are the brown specks found in the protein powder?

What distinguishes Whey Protein, Recovery Protein, and Whey Isolate Protein?

Where is the Casein sourced from?

What type of milk is used in your whey protein powders?

Is your Whey Isolate Protein Powder certified organic?

How do Promix protein powders differ from Barry's protein powders?

Protein Powder

Do your protein bars contain sunflower oil or corn?

Are your protein bars certified Kosher?

Protein Bars

Have the greens been tested for heavy metals?

What is the heavy metal content of Debloat?

What is the difference between Hydration and Electrolytes?

Is the Pre-Workout product certified Kosher?

Where are the beets used in Blood Flow sourced from?

Where is the pink Himalayan salt in your Electrolytes sourced from?

Are the Liver supplements safe for children?

Supplements

How much protein is contained in a serving of Protein Puffs?

Protein Puffs

What are the benefits of taking B12?

What are the benefits of taking D3+K2?

Why is Iron important to take?

Vitamins

General Product Information

Where are your products manufactured?

Is your packaging recyclable?

Does Promix Nutrition use ethically sourced materials?

Are your products vegan?

Are your products keto-friendly?

Is your packaging compostable?

Product Manufacturing

Do you sell on Amazon?

What is your return policy for Amazon purchases?

Interested in selling our products?

How do I get your products into my store?

Retailers and Wholesale

What payment options do you accept?

Do you accept FSA/HSA payment?

Can you return a gift card?

Payment

How do I redeem my CashBack?

Promotions

How much protein do you need? Protein Calculator

Do you offer free shipping?Updated a year ago