Promotions
How do I redeem my CashBack?
Check your email after making a qualifying purchase. Then, complete the CashBack redemption form, and select your preferred CashBack redemption method. You can redeem your CashBack as either a Visa prepaid card or a bonus gift card for Promix. As soo
What happens if a promotional item is unavailable?
Promotional items offered as part of a purchase or promotion are subject to availability. If we are out of stock of the promotional item at the time of purchase, we reserve the right to substitute it with an alternative item. We'll always aim to make
How does the BFCM 2026 sale work?
Our Black Friday and Cyber Monday sale runs from November 4 through December 1, 2026. Here's what you need to know. The discount is applied automatically in your cart, so there's no code to enter. Add items from our sale page to get the sale price. I
Can I use a discount code during the BFCM sale?
Most discount codes are paused during the sale, because the sale discount (up to 34% off) is already applied in your cart. Free shipping on orders of $75 or more still applies.
What free gifts can I get during the BFCM sale?
Free gifts are based on your total cart value and are added to your order automatically. Gifts add up, so a $200 cart receives every gift up to and including the $200 tier. The $150 gift is Plant Based Snickerdoodle Protein Bars. All other tiers stay
When can I use a gift card I earned during the BFCM sale?
Gift cards earned during the sale can't be used while the sale is running. You can use yours once the sale ends, through December 31, 2026, on anything in our store.
Does the BFCM sale apply on Amazon or TikTok Shop?
No. Our website sale is separate from Amazon and TikTok Shop, which run their own offers. Orders placed on those platforms follow that store's prices and policies.